General Questions

Q: What are your lead times?

Q: What is your Minimum Order Quantity?

Q: Does Inpro sell to individuals and homeowners?

Q: What is the typical transit time after products leave Inpro?

Q: Is there special handling when product is delivered?

Q: What material is used for Inpro Washroom Systems?

Q: What colors are available?

Shower Base Questions

Q: What are the different types of shower bases you offer?

Q: How thick are Inpro’s shower bases?

Q: What sizes of shower base do you offer?

Q: What is the largest shower base you make?

Q: What type of adhesive do I use to set shower pan in place?

Q: Are your shower pans slip resistant?

Q: Do I need to float the floor to meet up with shower pan threshold?

Q: What size drain hole do I need to work with our different shower bases?

Q: Can we drill a drain hole onsite?

Q: What is the difference between a single and double water barrier?

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General Questions and Answers:

Q: What are your lead times?

A: Because of the variability of this product, your Inpro rep will be able to give you a targeted ship date once your order is entered in the system, as well as provide updates as needed.

 

Q: What is your Minimum Order Quantity?

A: If we do not have the sheet in stock, our minimum order quantity is 3 sheets.  Contact your Inpro representative to check stock and availability.

There is no Minimum Order Quantity for shower receptors / pans.

Q: Does Inpro sell to individuals and homeowners?

A: No.

 

Q: What is the typical transit time after products leave Inpro?

A: It varies based on your location but will range anywhere from 2 - 5 working days.

 

Q: Is there special handling when product is delivered?

A: Yes!  A loading dock and a forklift with extended forks are required for handling most of our pallets.

 

Q: What material is used for Inpro Washroom Systems?

A:  Inpro Washroom Systems are made from our BioPrism® Solid Surface materials, which is a proprietary blend of alumina trihydrate (ATH), specially formulated resin, and decorative fillers and pigments. This material is used in both our shower systems and privacy partitions. Learn more about what is BioPrism® Solid Surface.

 

Q: What colors are available?

A: We offer a wide range of colors specifically geared toward our commercial markets in 3 color categories:

  • A Colors: Solid pigmented colors (our most popular category).
  • A1 Colors: These include small darker particulates that can help camouflage daily wear and tear or superficial blemishes.
  • B Colors: Our most-decorative category has speckles and particulates designed to mimic the look of granites or natural stone.

All of our colors are solid all the way through which means they can be renewed for years to come. See our full palette of colors available and order samples today. 

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Shower Base Questions and Answers:

Q:  What are the different types of shower bases you offer?

A: Inpro offers custom made shower bases offering flexibility with size, threshold and drain locations in both round and trench drain models, perfect for renovations to minimize demo and prep time. We also offer Standard Bases cast in a mold with fixed drain locations and dimensions.

 

Q: How thick are Inpro’s shower bases?

A: The height of the threshold in relation to the surrounding finish flooring is critical to a successful and code compliant install. The thinner the base, the easier this may be to accomplish so we designed our trench and standard receptors to be under 1" (25mm) thick at the threshold. Our custom bases range in height based on size and drain location so be sure see installation instructions for more detail.

 

Q: What sizes of shower base do you offer?

A: We offer a wide range of sizes and shapes. Custom Sizes can be made up to 60"W x 72"D (1524mm x 1829mm) with a centered drain hole. See the standard bases we offer.

 

Q: What is the largest shower base you make?

A: The maximum size we can build your shower base is 72" x 60" (1.8m x 1.5m) or roughly 30 sq. ft. feet (2.8 sq m). Showers this large would need to have the drains roughly centered and will be very heavy. Contact your sales rep for more details.

 

Q: What type of adhesive do I use to set shower pan in place?

A: We recommend installing our shower bases in a troweled bed of thin-set Mortar. To see more detail on setting the shower pan see the installation instructions here.

 

Q: Are your shower pans slip resistant?

A: Yes. Inpro’s shower bases have been tested under ANSI A326.3-2017 Test Method for Dynamic Coefficient of Friction (DCOF) of Hard Surface Flooring Materials. Inpro shower pans tested at .67 DCOF, well over the .42 minimum of the ANSI standard.

 

Q: Do I need to float the floor to meet up with shower pan threshold?

A: For ADA compliance, you must be within ½" inch (13mm) from the finish flooring to the top of the threshold.

 

Q: What size drain hole do I need to work with our different shower bases?

A: Our drains pair with a 2" (51mm) Schedule 40 PVC pipe. Additional options for other types of pipe are available. The core hole should accommodate the drain assembly and support flange below the drain hole.  It will need to be 4.5-6" (114 – 152mm) in diameter depending on your product.

 

Q: Can we drill a drain hole onsite?

A: We do not recommend drilling any additional holes on-site. The base will be manufactured with the drain location approved before ordering.

NOTE: Any damage caused by such field fabrications voids the product warranty.

 

Q: What is the difference between a single and double water barrier?

A: Single water barriers require the wall panels to overlap to the shower-floor.  This means they need to be carefully notched around the threshold and shaped per the slope of the floor to the drain.

Double Water Barriers provide flat area around the perimeter to accept the finished wall material with a smaller overlapping flange behind it.